Built by IT professionals who believed businesses deserved better โ faster, smarter, and more human technology support.
Our founders watched small and mid-sized businesses get left behind by IT providers who were slow, opaque, and reactive. They set out to build something different โ an IT partner that's fast, transparent, and genuinely invested in client success.
Today, Pinnacle IT serves over 200 businesses across 12 industries, from 5-person startups to 500-person enterprises. The mission hasn't changed: technology should feel like a superpower, not a headache.
Pinnacle IT Service was founded with a team of three and a vision for better IT support.
Landed our first 200-user enterprise contract, growing the team to 15 and opening our first office.
Launched a dedicated cybersecurity practice in response to rising client threats and compliance demands.
Became a Microsoft Gold Partner and launched full-service Azure, AWS, and GCP cloud practices.
Serving 200+ businesses across 12 industries, with 50+ certified engineers and a 99.9% client retention rate.
To deliver reliable, transparent, and human-first IT services that empower businesses to focus on what they do best โ while we handle everything technology.
A world where every business โ regardless of size โ has access to enterprise-grade IT expertise, security, and innovation that was once only available to the Fortune 500.
We do what we say, say what we mean, and never hide behind jargon or fine print.
We stay ahead of the curve so our clients never have to worry about being left behind.
When something breaks, we're already on it. 99.9% uptime isn't a promise โ it's a standard.
We succeed when our clients succeed. Their growth is our growth โ full stop.
Certified experts who are as passionate about your business as they are about technology.
15+ years in enterprise IT. Former systems architect at Dell Technologies. Holds CISSP and PMP certifications.
Cloud architect and security specialist. AWS Solutions Architect Professional, Azure Expert. Led 80+ cloud migrations.
Former cybersecurity analyst with the US Department of Defense. CEH, CISM, and CompTIA Security+ certified.
10 years in IT service delivery and account management. Ensures every client relationship runs at peak performance.
CCNP and Juniper Networks certified. Designed network infrastructure for clients from 10 to 5,000 endpoints.
Google Cloud Professional and Microsoft Azure Solutions Architect. Specialises in hybrid and multi-cloud strategy.